Clinton Alver, Senior Business Consultant, VeCommerce
Voice Biometrics: Business Drivers, Key Success Factors and Consumer Acceptance

Steve Lewis, GM Business Consulting, VeCommerce
Customer Experience Management: the Key to a Successful Speech Solution

Steve McJannet, Solution Architect, VeCommerce
Everything You Wanted to Ask About Writing a Successful Tender but Were too Afraid to Ask

Ben Molenaar, eBusiness Manager, BOC Gases
BOC's Journey through Successful Speech Implementation

Rob Thomas, Telecommunications Manager, AHM
Improving Customer Service and Saving Time

Dr. Catriona Wallace, Director, callcentres.net
Biometric Voice Authentication - What the Public Really Think

Dean Walters, CIO, Austar
The Successful Implementation of Biometric Speech Solutions